FAQ
Find quick answers here to frequently asked questions about reservations, services, and stays at Oleandro Country Club Apartments. This FAQ section was created to help you plan your experience simply, with clear, up-to-date information optimized to help your search.
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CONTACTS
Access and transport
What's the best way to get to the hotel using public transport?
Hotel Oleandro is easily accessible by public transport. The nearest train station is located in Ferreiras, 6 km from the center of Albufeira. If you choose to arrive by train, you can take the city bus or a taxi from the station to the hotel. The bus journey takes approximately 15 minutes.
Where can I park my car?
At Hotel Oleandro, you can park your car in a private outdoor parking lot.
Hotel services and facilities
Does the hotel have an elevator?
There are no elevators.
Does the hotel have a swimming pool?
Yes, the Oleandro hotel has an outdoor swimming pool for adults and children.
What are the opening hours for the hotel pools?
The outdoor pool is open from 8:00 AM to 8:00 PM.
Does the hotel have a children's pool?
Yes.
Does the hotel have a Wellness & Spa?
No.
Does the hotel have a gym?
No.
Does the hotel have a meeting room or a workspace?
No.
Is it possible to request an iron for use in the room?
Yes, it is possible to order an iron with a deposit, subject to availability.
Is it possible to send a package to the hotel?
Yes.
Rooms
How many rooms are available for people with reduced mobility?
Not recommended for people with reduced mobility, as all access is via stairs.
Can I have an extra bed in my room?
Yes, upon request.
What is the room cleaning policy?
The cleaning policy at Oleandro Country Club apartments is daily cleaning.
Does the hotel have cribs available?
Yes, upon request.
Are there rooms with balconies?
All apartments at Oleandro Country Club have a balcony.
General policies
I need to change or cancel my reservation - who should I contact?
For changes to reservations, please send an email to: Bookings.oleandro@baratahotels.com
Which credit cards does the hotel accept?
The hotel accepts Visa, Mastercard, and American Express.
Are taxes included in the room price?
No.
What time is check-in? What time is check-out?
Check-in can be done from 3:00 PM until 12:00 AM (midnight).
Check-out must be completed by 12:00 PM.
Is it possible to check in early or check out late?
The possibility of early check-in or late check-out should be confirmed with the hotel or its reception.
Do they have an area for storing guests' luggage?
You can leave your luggage at reception.
What is the hotel's policy regarding children?
All children are welcome.
Is smoking allowed in the hotel? What is the policy regarding electronic cigarettes?
Yes, smoking is allowed in the hotel, but only in outdoor areas.
Are pets allowed?
No, pets are not allowed at the Oleandro Country Club.
Is the hotel's Wi-Fi free?
Yes, the hotel has free Wi-Fi.
What should I do if I forget something in my room or at the hotel?
Contact us via: Bookings.oleandro@baratahotels.com
To whom should I send my feedback about my stay?
Thank you for your interest in sharing your experience! Please send an email to: info@baratahotels.com