FAQ
Find quick answers to frequently asked questions about bookings, services, and stays at Mónica Isabel here. This FAQ section was created to help you plan your experience simply, with clear, up-to-date information optimized to help your search.
If you don't find what you're looking for here, don't hesitate to get in touch with us.
CONTACTS
Access and transport
What's the best way to get to the hotel using public transport?
Hotel Mónica Isabel is easily accessible by public transport. The nearest train station is located in Ferreiras, 6 km from the center of Albufeira. If you choose to arrive by train, you can take the city bus or a taxi from the station to the hotel. The bus journey takes approximately 15 minutes.
Where can I park my car?
The hotel has a free public parking lot nearby.
I have an electric car - where can I charge it?
There is a charging station available about 5 minutes away, at KR Hotels.
Where can I rent a bicycle during my stay?
Directly with the hotel.
Hotel services and facilities
Does the hotel have an elevator?
Yes, the Hotel Mónica Isabel has an elevator.
What time is breakfast served?
Breakfast is served from 7:30 am to 9:00 am and from 9:30 am to 10:30 am.
Is breakfast a buffet?
Yes, breakfast is served buffet style.
Does the hotel have a restaurant? If so, what are the opening hours?
Yes, the Hotel Mónica Isabel has the Sunset Restaurant with a traditional buffet, offering national and international cuisine. Lunch hours are from 12:00 to 13:00 and from 13:30 to 15:00, and dinner hours are from 18:00 to 19:45 and from 20:15 to 22:00. During the summer season, the Piu Bello Restaurant is open for dinner from 19:00 to 22:00, serving delicious Italian dishes.
Is there a café or bar in the hotel? If so, what are the opening hours?
Yes, at the Hotel Mónica Isabel you will find the Atlântico Bar (10:00-23:00) and the Pool Bar (11:00-18:00).
Does the hotel offer room service?
The hotel does not offer room service.
Does the hotel have a swimming pool?
The Hotel Mónica Isabel has 3 swimming pools. Two outdoor pools and one indoor pool that are for the exclusive use of hotel guests.
What are the opening hours for the hotel pools?
The swimming pools are open between 9:00 AM and 7:00 PM.
Does the hotel have a children's pool?
Yes, a swimming pool.
Does the hotel offer laundry service?
Yes, the hotel has a laundry service available, at an extra cost.
Is it possible to request an iron for use in the room?
Yes, you can do so directly at reception, subject to availability.
Does the hotel help with booking tours, restaurants, transportation, sports activities, etc.?
Yes, at Mónica Isabel, we help with booking experiences. For more information, visit the tours desk or click here.
Can I rent a car through the hotel?
Yes, the Hotel Mónica Isabel offers a car rental service for an extra charge.
Does the hotel organize transfer services?
Yes, Mónica Isabel organizes transfer services. For more information, please contact the hotel or click here.
Does the hotel offer a wake-up service?
Yes.
Is it possible to send a package to the hotel?
Yes.
Rooms
Are there any connecting rooms?
There are no connecting rooms.
How many rooms are available for people with reduced mobility?
There is only one room adapted for people with reduced mobility – subject to availability, please confirm with the hotel.
Can I have an extra bed in my room?
Yes, upon request.
What is the room cleaning policy?
Daily cleaning.
Does the hotel have cribs available?
Yes, the hotel has cribs available upon request.
Are there rooms with balconies?
Yes, at Mónica Isabel there are rooms with private balconies.
General policies
I need to change or cancel my reservation - who should I contact?
For reservation inquiries, please contact: Bookings.monicaisabel@baratahotels.com
Which credit cards does the hotel accept?
Visa, MasterCard, American Express.
Are taxes included in the room price?
No.
What time is check-in? What time is check-out?
Check-in can be done from 3:00 PM until 12:00 AM (midnight).
Check-out must be completed by 12:00 PM.
Is it possible to check in early or check out late?
The possibility of early check-in or late check-out should be confirmed with the hotel or its reception.
Do they have an area for storing guests' luggage?
Yes.
What is the hotel's policy regarding children?
All children are welcome. For typological purposes, children up to 11 years old are considered.
Is smoking allowed in the hotel? What is the policy regarding electronic cigarettes?
Yes, smoking is allowed in the hotel, but only in outdoor areas.
Are pets allowed?
Pets are not allowed at Mónica Isabel Beach Club.
Is the hotel's Wi-Fi free?
Yes, the hotel's Wi-Fi is free.
What should I do if I forget something in my room or at the hotel?
Contact us at: Info.monicaisabel@baratahotels.com
To whom should I send my feedback about my stay?
Thank you for your interest in sharing your experience! Please contact us at info@baratahotels.com or by completing the satisfaction survey.