Reservations: +351 289 599 111 Every day from 09:00 to 18:00

FAQ

Find quick answers to frequently asked questions about bookings, services, and stays at Atismar here. This FAQ section was created to help you plan your experience simply, with clear, up-to-date information optimized to help your search.

If you don't find what you're looking for here, please get in touch with us.

CONTACTS

Access and transport

What's the best way to get to the hotel using public transport?
The Atismar Hotel is easily accessible by public transport. The nearest train station is located in Almancil, 7 km from the city of Quarteira. If you choose to arrive by train, you can take a bus or taxi from the station to the hotel. The bus journey takes approximately 15 minutes.
Where can I park my car?
The hotel has a free public parking lot nearby.
Where can I rent a bicycle during my stay?
You can rent a bicycle directly at reception.


Hotel services and facilities

Does the hotel have an elevator?
Yes.
What time is breakfast served?
Breakfast at Atismar is served from 7:30 am to 10:00 am.
Does the hotel have a restaurant? If so, what are the opening hours?
Yes, Atismar has a restaurant with a buffet serving national and international cuisine. Lunch is open from 12:30 PM to 2:30 PM, and dinner is served from 7:00 PM to 9:30 PM.
Is there a café or bar in the hotel? If so, what are the opening hours?
Yes, Atismar has a bar, which is open between 10:00 AM and 10:00 PM.
Does the hotel offer room service?
No, the Atismar does not offer room service.
Does the hotel have a swimming pool?
Yes, the Atismar has an outdoor pool, exclusively for hotel guests.
What are the opening hours for the hotel pools?
The pool is open from 10:00 AM to 8:00 PM.
Does the hotel have a children's pool?
No.
Does the hotel offer laundry service?
No, the hotel does not have a laundry service.
Is it possible to request an iron for use in the room?
Yes, you can order directly at reception, subject to availability.
Does the hotel help with booking tours, restaurants, transportation, sports activities, etc.?
Yes, at Atismar we help with booking experiences. For more information, visit the tours desk or click here.
Can I rent a car through the hotel?
Yes, the hotel offers a car rental service for an extra charge.
Does the hotel organize transfer services?
Yes, Atismar organizes transfer services. For more information, please contact the hotel or click here.
Does the hotel provide babysitting services?
No.
Does the hotel offer a wake-up service?
Yes.
Is it possible to send a package to the hotel?
Yes.


Rooms

Are there any connecting rooms?
There are no connecting rooms.
Are there rooms available for people with reduced mobility?
Yes, Atismar has rooms for people with reduced mobility, subject to availability.
Can I have an extra bed in my room?
Yes, upon request.
What is the room cleaning policy?
Cleaning at Atismar is done daily.
Does the hotel have cribs available?
Yes, the Atismar hotel has cribs available; please contact the hotel to request one.
Are there bathrobes in the rooms?
No.
Are there rooms with balconies?
Yes, rooms with private balconies are available at Atismar. Subject to availability.


General policies

I need to change or cancel my reservation - who should I contact?
For reservation-related inquiries, please contact: Bookings.atismar@baratahotels.com
Which credit cards does the hotel accept?
Visa, MasterCard, American Express.
Are taxes included in the room price?
No.
What time is check-in? What time is check-out?
Check-in can be done from 3:00 PM until 12:00 AM (midnight).
Check-out must be completed by 12:00 PM.
Is it possible to check in early or check out late?
The possibility of early check-in or late check-out should be confirmed with the hotel or its reception.
Do they have an area for storing guests' luggage?
Yes.
What is the hotel's policy regarding children?
All children are welcome. For the purposes of this classification, children are considered to be up to 11 years old.
Is smoking allowed in the hotel? What is the policy regarding electronic cigarettes? Outdoor areas
Is the hotel's Wi-Fi free?
Yes, the hotel has free Wi-Fi.
What should I do if I forget something in my room or at the hotel?
Contact us at: Info.atismar@baratahotels.com
To whom should I send my feedback about my stay?
Thank you for your interest in sharing your experience! Please email info@baratahotels.com or fill out the satisfaction questionnaire after check-out.


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