Privacy and Data Policy

This Privacy Policy (the “Policy”) describes the purposes for which we may request and use your personal data, how we process it, with whom we share it, as well as the ways to contact us and exercise your rights. You may contact us at any time via email at privacy@baratahotels.com .

 

The identity of the data controller varies depending on the specific unit concerned; please refer to the list at the end of this document.

Personal data means any information that allows the identification, directly or indirectly, of a natural person (such as name, address, email, ID number, location data, IP address, etc.) that is included in or intended to be included in our files, in accordance with Regulation (EU) 2016/679 (“GDPR”).

 

Scope.

This Policy applies to the processing of personal data carried out in the context of your relationship with the following units:

• Hotel Mar à Vista
• Hotel Atismar
• Restaurante Downtown Pizza & Pasta
• Downtown Bar Café
• Passion Bar
• Sushi Passion
• Hotel Vila Recife
• Hotel Sol e Mar
• Hotel Auramar
• Hotel Aura Village
• Hotel Mónica Isabel Beach Club
• Hotel Sol e Serra

 

The data collected are those you provide directly when you register or access our website www.baratahotels.com , visit one of our units, contact us to receive our services or purchase our products, or subscribe to newsletters.

 

We process only data necessary for our activity.

Within the scope of our operations, whether to provide services or improve your experience, we process identification data (name, gender, civil and tax ID numbers, nationality, date of birth, client and room number), contact data (address, telephone, email), profile data (nationality, marital status, number of children), interests (hobbies, loyalty card) and electronic interaction data (IP address, device identifiers, cookies).

 

Purposes and Legal Grounds.

Personal data are processed for Client Management and Service Provision, Accounting, Tax and Administrative Management, Litigation Management, Physical Security Control (video surveillance), and Marketing Management. The legal grounds for data processing include: (1) Consent, when you have freely and expressly given it (e.g., for promotional marketing actions); (2) Performance of a contract or pre-contractual steps, when necessary for the conclusion or management of a contract with Barata Hotels Group; (3) Compliance with a legal obligation, such as communication of data to police, judicial, tax, or regulatory authorities; (4) Legitimate interest, when processing corresponds to a legitimate interest of Barata Hotels Group or third parties (e.g., service improvement, fraud detection). Data are retained only for the period required for the purposes pursued and for the minimum legal period, ranging from three (3) to, in exceptional cases, twenty (20) years when necessary to safeguard rights.

 

Data Sharing.

Your data may be processed by entities subcontracted by Barata Hotels Group. Only the data necessary for the provision of the contracted service will be provided.

 

Exercising Your Rights.

At any time, you may: (i) request access to your personal data and information on processing; (ii) request correction of inaccurate or incomplete data; (iii) request deletion of your personal data; (iv) request restriction of processing; (v) object to processing based on legitimate interests or for direct marketing; (vi) withdraw consent when processing is based on it. The exercise of rights is free, except when requests are manifestly unfounded or excessive. You may contact us at privacy@baratahotels.com or using the details at the end of this Policy.

 

Applicable Law and Jurisdiction

This Policy and the processing of customer data are governed by Regulation (EU) 2016/679 and by Portuguese law. Any disputes arising from or related to this Policy are subject exclusively to the jurisdiction of the judicial courts of Faro, without prejudice to applicable mandatory legal provisions.

 

Contacts and Data Controllers

For questions, complaints, or to exercise your rights, contact us via email: privacy@baratahotels.com.

 

The identity of the data controller depends on the specific unit. Each establishment is managed by a distinct and independent company, responsible for data processing in relation to its units:

 

Mónica & Barreto, S.A.

• Oleandro Country Club
• Hotel Mar à Vista
• Hotel Atismar
• Restaurante Downtown Pizza & Pasta
• Downtown Bar Café
• Passion Bar
• Sushi Passion

1. Barreto & M. Barata, LDA.

• Hotel Vila Recife
• Hotel Sol e Mar

 

Solpleno Hotelaria & Turismo, S.A.

• Hotel Auramar
• Hotel Aura Village

 

Forte S. João Sociedade Imobiliária e Turística, S.A.

• Hotel Mónica Isabel Beach Club
• Hotel Sol e Serra

 

If you prefer to contact us by post, the addresses are as follows:

Mónica & Barreto, S.A. – Rua Miguel Bombarda, 6, 8200-158 Albufeira

1. Barreto & M. Barata, LDA. – Rua Miguel Bombarda, 12, 8200-158 Albufeira Solpleno Hotelaria & Turismo, S.A. – Hotel Apartamentos Auramar, Praia dos Aveiros, 8200-377 Albufeira

Forte S. João Sociedade Imobiliária e Turística, S.A. – Praça Nuno Rodrigues dos Santos, 12, 14.º D, 1600-171 Lisboa

 

Amendments and Prevailing Language

In the event that improvements to the text become necessary, or changes arise from modifications in our activities, applicable legislation, or its interpretation, we may unilaterally amend this Policy.

The original version of this Policy is written in Portuguese. Translated versions are provided automatically for the convenience of our clients. We do not assume responsibility for the accuracy of these translations and recommend that, when necessary, you refer to the original Portuguese version and obtain your own verified translation. In case of any doubt, you may contact us at any time, and we will gladly assist you in correctly understanding these terms.