--- title: FAQ description: "Questions about the Hotel Sol e Mar Albufeira? Check the FAQs for schedules, services and policies of this Adults Only resort in the heart of the Algarve." keywords: "FAQ Hotel Sol e Mar, frequently asked questions hotel Albufeira, adults-only hotel Algarve, Sol e Mar check-in times, Sol e Mar hotel services, hotel with indoor pool Albufeira, Sol e Mar Albufeira contact details, adult-only accommodation Algarve" seo_title: "| Frequently Asked Questions" url: https://solemar-hotel.guestcentric.net/en/faq language: en is_homepage: false hotel: Hotel Sol e Mar city: Albufeira country: Portugal phone: "(+351) 289 580 080" email: info@baratahotels.com --- ![GHOTW - Subscribe Our Newsletter](../portal_baratacorporate_bin/newsletter_img.jpg) Stay Connected Get our latest news and insights. [Subscribe](hotel-subscribe.html) [Reservations: (+351) 289 599 111]((+351)289599111) Every day from 09:00 to 18:00 - [Hotel](/solemar/en/) - [Rooms](/solemar/en/rooms) - [Location](/solemar/en/location) - [Experiences](https://triggle.app/jvEVkxsW) - [Transfers](https://triggle.app/AChvxYYB) [Brand logo](/solemar/en/) - [en](/solemar/en/faq) - [fr](/solemar/fr/faq) - [de](/solemar/de/faq) - [pt](/solemar/faq) - [es](/solemar/es/faq) # FAQ **Find quick answers to frequently asked questions about bookings, services, and stays at Sol e Mar here.** This FAQ section was created to help you plan your experience simply, with clear, up-to-date information optimized for your search. **If you don't find what you're looking for here, please contact us.** ##### CONTACTS --- ##### Access and transport **What's the best way to get to the hotel using public transport?** The Sol e Mar hotel is easily accessible by public transport. The nearest train station is located in Ferreiras, 6 km from the center of Albufeira. If you choose to come by train, you can take the city bus or a taxi from the station to the hotel. The bus journey takes approximately 15 minutes. **Where can I park my car?** The Sol e Mar hotel does not have parking, however, there is a parking lot about 400 meters from the hotel. **I have an electric car - where can I charge it?** There is no electric car charging station at the Sol e Mar hotel. **Where can I rent a bicycle during my stay?** You can rent a bicycle directly at the reception. ##### Hotel services and facilities **Does the hotel have an elevator?** Yes. **What time is breakfast served?** Breakfast is served between 7:45 am and 10:30 am. **Is breakfast a buffet?** Yes, breakfast at the Sol e Mar hotel is a buffet. **Does the hotel have a restaurant? If so, what are the opening hours?** Yes, there is the Sunrise restaurant, which serves dinner between 7:30 pm and 9:30 pm. **Is there a café or bar in the hotel? If so, what are the opening hours?** Yes, the Rainbow Bar, at the Sol e Mar hotel, is open from 4 PM to midnight. **Does the hotel offer room service?** Yes, the Sol e Mar hotel has room service available. **Does the hotel have a swimming pool?** Yes, Sol e Mar has both an outdoor and an indoor pool. **What are the opening hours for the hotel pools?** The indoor pool is open from 9:30 AM to 5:30 PM. **Does the hotel offer laundry service?** Yes, the hotel offers a laundry service at an additional cost. **Is it possible to request an iron for use in the room?** Yes, you can request it at reception. **Does the hotel help with booking tours, restaurants, transportation, sports activities, etc.?** Yes, at Sol e Mar, we help with booking experiences. For more information, visit the tours desk or click [here](https://solemar.triggle.app/pt-PT?bookingType=activity&utm_source=hotel&utm_medium=website&utm_campaign=home). **Can I rent a car through the hotel?** Yes, you can rent a car directly at the hotel, at reception, or on the website. **Does the hotel organize transfer services?** Yes, Sol e Mar organizes transfer services. For more information, please contact the hotel or click [here](https://solemar.triggle.app/pt-PT?bookingType=transport&utm_source=hotel&utm_medium=website&utm_campaign=home). **Does the hotel offer a wake-up service?** Yes, just contact reception. **Is it possible to send a package to the hotel?** Yes. ##### Rooms **How many rooms are available for people with reduced mobility?** The hotel is not recommended for people with reduced mobility. **Can I have an extra bed in my room?** Yes, upon request. **What is the room cleaning policy?** The rooms at the Sol e Mar hotel are cleaned daily. **Are there bathrobes in the rooms?** No. **Are there rooms with balconies?** Yes. --- ##### General policies **I need to change or cancel my reservation - who should I contact?** For reservation-related inquiries, please contact: [Bookings.solemar@baratahotels.com](mailto:Bookings.solemar@baratahotels.com) **Which credit cards does the hotel accept?** Visa, MasterCard, American Express. **Are taxes included in the room price?** No. **What time is check-in? What time is check-out?** Check-in at Sol e Mar can be done from 3:00 PM until 12:00 AM. Check-out must be completed by 12:00 PM. **Is it possible to check in early or check out late?** The possibility of early check-in or late check-out should be confirmed with the hotel or its reception. **Do they have an area for storing guests' luggage?** Yes. **What is the hotel's policy regarding children?** The Sol e Mar hotel is Adults Only. **Is smoking allowed in the hotel? What is the policy regarding electronic cigarettes?** Only in public outdoor areas. **Are pets allowed?** No, pets are not allowed. **Is the hotel's Wi-Fi free?** Yes, the hotel's Wi-Fi is free. **What should I do if I forget something in my room or at the hotel?** Contact us via: [Bookings.solemar@baratahotels.com](mailto:Bookings.solemar@baratahotels.com) **To whom should I send my feedback about my stay?** Thank you for your interest in sharing your experience! Please email us at [info@baratahotels.com](mailto:info@baratahotels.com) or tell us about it through the satisfaction questionnaire sent after check-out. --- Address [Rua José Bernardino de Sousa Albufeira, Algarve 8200-146 Portugal](https://maps.google.com?q=Rua+Jos%C3%A9+Bernardino+de+Sousa,Albufeira,8200-146) Contacts [(+351) 289 580 080](tel:(+351)289580080) [info@baratahotels.com](mailto:info@baratahotels.com) [Footer Logo](/solemar/en/) [![Powered by GuestCentric — Hotel Website & Booking Technology](https://static.guestcentric.net/cdn/wsbdev/wsbdev_bin/powered-gc.svg)](https://www.guestcentric.com/) --- ## Hotel Sol e Mar **Address:** Rua José Bernardino de Sousa, Albufeira, 8200-146, Portugal **Phone:** (+351) 289 580 080 **Reservations:** (+351) 289 599 111 **Email:** [info@baratahotels.com](mailto:info@baratahotels.com)